Last updated: October 2026
This policy explains what information Universal Insurance Agency Services, Inc. (“Universal Insurance Agency,” “we” or “us”) collects through myuniversalinsurance.com, how we use it, and the choices you have.
Information we collect
Information you give us. When you request a quote, send a referral or contact us, we collect what you enter, such as your name, phone number, email address, ZIP code, the coverage you’re interested in and any details you choose to share. Insurance quotes may later require additional information, such as dates of birth, driver’s license numbers or property details, which we collect directly from you by phone, email or in person.
Information collected automatically. Like most websites, our site and service providers may collect technical information such as your browser type, device, IP address, pages visited and the site that referred you, using cookies and similar technologies.
How we use your information
- To respond to your requests and prepare insurance quotes
- To service your policies and communicate with you by phone, text or email
- To submit applications to insurance companies on your behalf, with your permission
- To understand how our website is used and improve it
- To comply with legal and regulatory requirements
How we share information
We share your information with insurance companies when you ask us to quote or bind coverage, and with service providers who help us operate our business, such as website hosting, email and customer management tools. These providers may use your information only to perform services for us. We may also disclose information when required by law.
Text messaging. We will not sell or share your mobile information with third parties for their marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers who help us deliver messages. You can reply STOP to any text message to opt out.
Your choices
You may ask us what information we have about you, ask us to correct or delete it, or ask us to stop sending promotional messages, by calling (407) 898-1116 or emailing [email protected]. Some information may need to be kept to service your policies or meet legal requirements. You can set your browser to block or delete cookies, though some features of the site may not work as expected.
Children
Our website is not intended for children under 16, and we do not knowingly collect their information online.
Security
We use reasonable physical, electronic and administrative safeguards to protect your information. No method of transmission or storage is completely secure, so please don’t send sensitive information such as Social Security numbers through website forms. Call us instead.
Links to other sites
Our site may link to insurance company websites and other sites. Their privacy practices are governed by their own policies.
Changes and contact
We may update this policy from time to time and will post changes on this page. Questions? Contact Universal Insurance Agency, 1548 S. Semoran Blvd., Orlando, FL 32807, (407) 898-1116, [email protected].